Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. If you are under the legal age, please do not gamble. We are committed to protecting minors from gambling-related harms.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Gambling to escape problems or negative emotions
- Increasing the amount wagered to achieve the same level of excitement
- Failed attempts to cut back or control gambling
- Preoccupation with gambling or planning the next gambling session
Self-Help Tools & Limits
Most responsible online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you are willing to lose
- Time Limits: Set reminders or automatic session timeouts
- Reality Checks: Receive regular notifications about your playing time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Close your account if you need to take a break
If you choose to gamble, utilise these tools to help manage your behaviour responsibly.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organisations:
New Zealand
- Problem Gambling Foundation (PGF) – Free, confidential support and counselling services
Website: www.pgf.nz
Phone: 0800 664 262 (free call) - Gambling Helpline – 24/7 helpline for problem gambling support
Phone: 0800 654 655
International Resources
- Australia – Gambling Help Online
www.gamblinghelponline.org.au - United Kingdom – GamCare
www.gamcare.org.uk - United Kingdom – GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
If You Need Help
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out – trained counsellors are available to provide confidential support. Contact one of the organisations above or speak with a healthcare professional.
Remember: Help is available, and recovery is possible.